# BringOz > BringOz is a delivery management and logistics orchestration platform. It plans, > dispatches, executes and tracks in-land delivery and field service operations across > first, mid and last mile, on one system. BringOz Technologies LTD was founded in 2015 > and is headquartered in Tel Aviv, Israel, with a United States office. BringOz is positioned as integration-first infrastructure rather than a point route-optimization tool: planning, dispatch, execution, customer communication and settlement run on the same platform, with the modules deployed independently or together. Buyers are enterprise and mid-market operations teams — logistics and supply chain leaders, delivery and fleet operations managers, e-commerce and retail operations, and IT and integration stakeholders. ## Terminology as BringOz uses it These terms are not interchangeable. Each one means something specific in this platform. - **Delivery management**: planning, dispatching, executing and tracking deliveries end to end. - **Route optimization**: computing stop sequence and vehicle assignment against constraints such as capacity, time windows, service duration and hours of service. - **Dispatch**: assigning a job to a specific resource and releasing it for execution. - **Orchestration**: deciding which resource type fulfils each order — in-house fleet, independent contractor, crowdsourced driver or 3PL — and coordinating across all of them. - **Control tower**: a single operational view of live status, exceptions and performance across every resource and site. - **First, mid and last mile**: first mile moves goods into the network, mid mile moves between facilities, last mile delivers to the end recipient. - **Elastic fleet**: capacity composed dynamically from in-house, contractor, crowdsourced and 3PL resources rather than a fixed owned fleet. - **Proof of delivery (POD)**: the captured evidence that a delivery occurred — signature, photo, scan or structured form. - **Predictive ETA**: a continuously recalculated arrival estimate based on live execution rather than the original plan. - **Direct store delivery (DSD)**: delivery direct from supplier to retail store, bypassing the retailer's distribution centre, usually combined with route sales and merchandising. ## Platform modules - [Centralized System & Visibility](https://www.bringoz.com/products/control-tower/): control tower for live status, predictive ETA, exception alerts and SLA reporting across every resource. - [Planning, Routing & Scheduling](https://www.bringoz.com/products/logistics-scheduling/): daily schedules and multi-stop plans built against vehicle capacity, hours of service, SLAs, time windows and stop sequence. - [Dynamic Routing & Planning Automation](https://www.bringoz.com/products/route-optimization/): routes recalculated as orders, traffic and resources change, with mid-shift reassignment. - [Territory Planning & Field Execution Sync](https://www.bringoz.com/products/territory-planning/): service territories balanced for workload against travel, synced to field execution. - [OMS, Fulfillment and Dispatching](https://www.bringoz.com/products/dispatch-management/): orders from fulfilment through dispatch in one flow, with automated assignment. - [Orchestration & Rule Engine](https://www.bringoz.com/products/orchestration-rule-engine/): each order routed automatically to in-house fleet, contractor or 3PL by configurable rules. - [AI & Rule Engine](https://www.bringoz.com/products/ai-rule-engine/): AI-assisted routing, capacity and assignment decisions bounded by the operator's own rules. - [Workflow Automation](https://www.bringoz.com/products/workflow-automation/): event, condition and time-based automation replacing manual dispatch steps. - [Exception Management & Communication](https://www.bringoz.com/products/exception-management/): delays detected and escalated with role-based alerts and automatic recipient notification. - [Field Service Management](https://www.bringoz.com/products/field-service-management/): field service jobs planned, dispatched and tracked, with optimized technician schedules. - [Field Service & Contractor Scheduling](https://www.bringoz.com/products/field-service-scheduling/): technicians and contractors scheduled by skill, location and availability. - [Drivers & Fleet Resource Management](https://www.bringoz.com/products/fleet-management/): drivers, vehicles and availability managed alongside the routes they run. - [Resource Management — Timekeeping & Shift Management](https://www.bringoz.com/products/workforce-scheduling/): shifts, attendance, PTO and availability for drivers and field teams. - [Contractor Management](https://www.bringoz.com/products/contractor-management/): contractor and 3PL onboarding, rule-based work assignment and performance tracking. - [Driver App](https://www.bringoz.com/products/driver-app/): turn-by-turn routing, live task updates and electronic proof of delivery. - [Field Service App](https://www.bringoz.com/products/field-service-app/): job list, navigation, live ETA updates and on-site proof of service for technicians. - [Self Pickup & Click and Collect](https://www.bringoz.com/products/self-pickup/): in-store and curbside collection with order-ready alerts, arrival notification and handoff. - [Pricing, Settlements and Contracts](https://www.bringoz.com/products/billing-settlements/): rating, billing and driver or contractor settlement, with commercial terms held in the same system. - [Permissions, Governance and Configuration](https://www.bringoz.com/products/permissions-governance/): role-based permissions and configurable business rules across branches, regions and business units. ## Industries - [Grocery](https://www.bringoz.com/solutions/grocery/): fulfilment and fresh delivery, slot scheduling and temperature-controlled routing. - [Retail execution & merchandising](https://www.bringoz.com/solutions/merchandising/) - [Store fulfilment & dark stores](https://www.bringoz.com/solutions/dark-stores/) - [CPG and DSD execution](https://www.bringoz.com/solutions/cpg/): route sales, store replenishment and retail execution. - [Food & beverage](https://www.bringoz.com/solutions/food-beverage/) - [Alcohol distribution](https://www.bringoz.com/solutions/alcohol-distribution/) - [Auto parts distribution](https://www.bringoz.com/solutions/auto-parts/) - [Automotive repair & maintenance](https://www.bringoz.com/solutions/automotive-repair-maintenance/) - [Vehicle services](https://www.bringoz.com/solutions/vehicle-services/) - [Third-party logistics (3PL)](https://www.bringoz.com/solutions/3pls/) - [Courier & last-mile delivery](https://www.bringoz.com/solutions/courier-last-mile-delivery/) - [Logistics & delivery services](https://www.bringoz.com/solutions/logistics-delivery-services/) - [Wholesale distribution](https://www.bringoz.com/solutions/wholesale-distribution/) - [Industrial distribution](https://www.bringoz.com/solutions/industrial-distribution/) - [Commercial supply distribution](https://www.bringoz.com/solutions/commercial-supply-distribution/) - [Building & construction](https://www.bringoz.com/solutions/building-construction/) - [Field construction services](https://www.bringoz.com/solutions/field-construction-services/) - [Home improvement](https://www.bringoz.com/solutions/home-improvement/) - [Home appliance distribution & service](https://www.bringoz.com/solutions/home-appliance/) - [Furniture delivery & installation](https://www.bringoz.com/solutions/furniture/) - [Installation & repair](https://www.bringoz.com/solutions/installation-repair/) - [Healthcare logistics](https://www.bringoz.com/solutions/healthcare/) - [Pharmaceutical & medical supply logistics](https://www.bringoz.com/solutions/pharmaceutical-logistics/) - [Medical supply distribution](https://www.bringoz.com/solutions/medical-supply-distribution/) - [Telecom field operations](https://www.bringoz.com/solutions/telecom-field-operations/) - [HVAC services](https://www.bringoz.com/solutions/hvac-services/) - [Plumbing & electrical services](https://www.bringoz.com/solutions/plumbing-electrical/) - [Technical field services](https://www.bringoz.com/solutions/technical-field-services/) - [Facility services](https://www.bringoz.com/solutions/facility-services/) - [Maintenance operations](https://www.bringoz.com/solutions/maintenance-operations/) - [Inspection services](https://www.bringoz.com/solutions/inspection-services/) - [Asset management](https://www.bringoz.com/solutions/asset-management/) ## Roles - [Supply chain leaders](https://www.bringoz.com/solutions/supply-chain-leaders/) - [Logistics & distribution leaders](https://www.bringoz.com/solutions/logistics-leaders/) - [Operations leaders](https://www.bringoz.com/solutions/operations-leaders/) - [Logistics, fulfilment & delivery managers](https://www.bringoz.com/solutions/delivery-managers/) - [Field service operations leaders](https://www.bringoz.com/solutions/field-service-leaders/) - [Fleet managers](https://www.bringoz.com/solutions/fleet-managers/) - [eCommerce leaders](https://www.bringoz.com/solutions/ecommerce-leaders/) - [CIO, CTO & IT leaders](https://www.bringoz.com/solutions/it-leaders/) - [CFOs & finance leaders](https://www.bringoz.com/solutions/cfo/) - [Sustainability leaders](https://www.bringoz.com/solutions/sustainability-leaders/) - [Planners](https://www.bringoz.com/solutions/planners/) - [Schedulers](https://www.bringoz.com/solutions/schedulers/) - [Dispatchers](https://www.bringoz.com/solutions/dispatchers/) - [Drivers & mobile workforce](https://www.bringoz.com/solutions/drivers/) - [Field specialists](https://www.bringoz.com/solutions/field-specialists/) - [Installers](https://www.bringoz.com/solutions/installers/) ## Case studies - [From hub to garage: optimizing the full auto parts delivery chain](https://www.bringoz.com/case-studies/auto-parts-delivery-chain/) - [How a B2B distributor improved SLA compliance through constraint-based AI](https://www.bringoz.com/case-studies/b2b-distributor-sla-compliance/) - [Controlling cost, complexity and risk in high-volume last-mile delivery](https://www.bringoz.com/case-studies/last-mile-cost-control/) - [How a retailer improved appointment accuracy for large-item deliveries](https://www.bringoz.com/case-studies/large-item-appointment-accuracy/) - [Ensuring on-time delivery of critical pharmaceutical shipments](https://www.bringoz.com/case-studies/pharmaceutical-delivery-sla/) - [Accelerating fulfilment: how one retailer boosted delivery speed](https://www.bringoz.com/case-studies/ecommerce-fulfillment-speed/) - [Orchestrating complex enterprise delivery and installation workflows](https://www.bringoz.com/case-studies/delivery-installation-workflows/) - [Improving cold chain efficiency while protecting product integrity](https://www.bringoz.com/case-studies/cold-chain-efficiency/) - [How a field service company increased agent utilization by 27%](https://www.bringoz.com/case-studies/field-service-utilization/) - [From slow technician dispatch to real-time service response](https://www.bringoz.com/case-studies/technician-dispatch-response/) - [Distribution planning in a dynamic environment](https://www.bringoz.com/case-studies/dynamic-distribution-planning/) - [From distribution planning to delivery execution](https://www.bringoz.com/case-studies/from-distribution-planning-to-delivery-execution/) ## White papers - [The hidden cost of poor route planning](https://www.bringoz.com/white-papers/route-planning-costs/) - [Why field service scheduling is broken](https://www.bringoz.com/white-papers/field-service-scheduling/) - [From automation to intelligence: the next generation of logistics operations](https://www.bringoz.com/white-papers/intelligent-logistics-operations/) - [The AI-powered workforce: the future of enterprise operations](https://www.bringoz.com/white-papers/ai-powered-workforce/) - [Orchestrating 10,000 employees in real time](https://www.bringoz.com/white-papers/workforce-orchestration/) - [The connected workforce](https://www.bringoz.com/white-papers/connected-workforce/) - [Territory optimization for revenue growth](https://www.bringoz.com/white-papers/territory-optimization/) - [The economics of logistics workforce optimization](https://www.bringoz.com/white-papers/workforce-optimization-economics/) - [Workforce planning as a strategic advantage](https://www.bringoz.com/white-papers/workforce-planning-strategic-advantage/) - [Measuring productivity in distributed workforces](https://www.bringoz.com/white-papers/distributed-workforce-productivity/) ## Integrations BringOz is built to connect to the systems an operation already runs — ERP, WMS, OMS, POS and e-commerce platforms — through APIs and native integrations. - [Integrations overview and API](https://www.bringoz.com/integrations/) - [Partner program](https://www.bringoz.com/partners/) ## Company - [About BringOz](https://www.bringoz.com/about/) - [Enterprise delivery software: orchestration compared with legacy systems and point tools](https://www.bringoz.com/enterprise-delivery-software/) - [Sustainability: cutting empty miles, idle time and fuel use](https://www.bringoz.com/sustainability/) - [Careers](https://www.bringoz.com/careers/) - [Contact](https://www.bringoz.com/contact-us/) - [Blog](https://www.bringoz.com/blog/) ## Optional - [Privacy policy](https://www.bringoz.com/privacy-policy/) - [Terms of use](https://www.bringoz.com/terms-of-use/) - [Accessibility statement](https://www.bringoz.com/accessibility-statement/)