Bringoz Industry Weekly 9/21

lobal online holiday sales are expected to reach an unprecedented $1.25 trillion. Target is rolling out next-day delivery to 35 major U.S. metro areas by the end of October. The U.S. Postal Service is investing in next-generation package sorting machines to improve efficiency and reduce operating costs. Read about these stories and more in our weekly industry news roundup.

New data from Salesforce indicates November and December digital sales are expected to reach an unprecedented $1.25 trillion around the globe in 2025. In the U.S., digital sales are forecasted to grow 2% for a total of $288 billion. Salesforce estimates that a significant portion of the growth this upcoming holiday season will be attributed to the rise in AI and agent-referred traffic, which is projected to drive 21% of all holiday orders globally, accounting for $263 billion in sales. Read more.

Target is rolling out next-day delivery to 35 major U.S. metro areas by the end of October, giving customers faster options just in time for holiday shopping. The expansion will reach cities including Chicago, Dallas, Los Angeles, Miami, New York, and Washington, D.C.,  with more regions scheduled to launch by October. The program covers about 85% of Target’s in-store assortment and is free for orders over $35. Read more.

The U.S. Postal Service is investing in next-generation package sorting machines to improve efficiency and reduce operating costs. The parallel induction linear sorter has processed 12 million packages during the first 10 months of use at the Dulles, Virginia, processing and distribution center. The Postal Service unveiled a high-tech Matrix East/West Sorter at a regional center in Avondale, Arizona. The new machine can process up to 50,000 packages per hour, doubling the facility’s capacity and increasing efficiency by 75%. Read more.

From optimizing supply chains to creating personalized marketing campaigns, companies are turning to AI to help them understand consumers better, streamline operations, and innovate faster. Here’s a look at how AI is reshaping the CPG industry, helping companies operate more efficiently while creating better shopping experiences for customers. Read more.

In today’s crowded retail market, standing out on the shelf, or in a digital shopping cart, has become increasingly challenging. Today’s consumers expect products, services, and marketing personalized to their unique preferences, needs, and lifestyles. Here’s a look at how CPG businesses are personalizing the consumer experience. Read more.

Managing delivery operations is a complex juggling act. Fortunately, technology has come a long way in streamlining logistics operations, helping delivery managers boost efficiency and improve customer satisfaction. Here’s a look at tech tools that can transform the day-to-day life of a delivery manager and reduce the stress and complexity of their job. Read more.