Bringoz Industry Weekly 11/16

oliday retail sales are expected to hit a new record. Delivery and returns can make or break a sale. Online grocery sales in the U.S. reached $11.6 billion in October. Read about these stories and more in our weekly industry news roundup.

Retail sales during November and December are expected to reach $1 trillion for the first time, according to the National Retail Federation. That translates to growth of between 3.7% and 4.2% year over year during the two-month period. Consumers will spend an average of $890.49 each over the holiday, constituting the second-highest amount in the 23-year history of the survey. Read more.

Delivery and returns can make or break a sale, with four in five shoppers abandoning carts if preferred options aren’t available, according to a new report by DHL eCommerce. With 96% of businesses saying logistics is key to securing sales, businesses are diversifying risk by using multiple providers, with 43% globally and 57% of large businesses partnering with three or more logistics providers for delivery and returns. Read more.

Online grocery sales in the U.S. climbed to $11.6 billion in October, marking a 10.5% increase from the same month a year earlier, according to the latest Brick Meets Click Grocery Shopper Survey. The number of households buying groceries online at least once during October rose nearly 13% year over year, reaching 83.3 million, a new record. The survey found gains across all fulfillment methods, delivery, pickup, and ship-to-home. Read more.

A failed delivery doesn’t only represent a missed drop-off; it can trigger a chain reaction of costs, inefficiencies, and reputational damage. From wasted driver hours to damaged customer trust, the price of missed deliveries adds up quickly. Here’s a look at the high costs of failed deliveries and how companies can prevent them. Read more.

For many retailers, sales spike around holidays, seasonal events, and promotional periods. While these peaks can be lucrative, they can also overwhelm businesses. By partnering with third-party logistics providers, companies can handle the busiest months without losing efficiency. Here’s a look at how 3PLs help companies navigate demand spikes while keeping customers happy. Read more.

Streamlining B2B distribution has become essential for companies looking to optimize their supply chain management and increase profitability. By streamlining their distribution processes, B2B companies can improve efficiency, reduce costs, and enhance the customer experience. Here’s a look at some key strategies to streamlining B2B distribution, enabling companies to operate more effectively and improve delivery performance. Read more.